Privacy Policy

Privacy Policy

Last updated: [ 5 March 2026 ]

Oz Essentials Store (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit or make a purchase from www.ozessentialsstore.com.

By using our website, you consent to the practices described in this policy.

1. Business Information

  • Business Name: Jeanclaude E-commerce

  • Website/Brand name: Oz Essentials Store

  • Country of Registration: Netherlands

  • Website: www.ozessentialsstore.com

  • Email: ozessentialsau@gmail.com 

  • KvK Number: 83958010

  • Registered Address: Upon request

We operate internationally and sell products to customers in Australia and other countries.

2. Personal Information We Collect

a) Information you provide

  • Full name

  • Billing and shipping address

  • Email address

  • Phone number

  • Payment information (processed securely by third-party providers)

  • Order details and purchase history

  • Customer support communications

b) Automatically collected information

  • IP address

  • Device and browser type

  • Time zone

  • Cookies and usage data

  • Pages viewed and interactions

3. How We Use Your Information

We use your personal information to:

  • Process and fulfil orders

  • Communicate about purchases and inquiries

  • Provide customer support

  • Improve our website and services

  • Prevent fraud and unauthorized transactions

  • Comply with legal obligations

  • Deliver personalized advertising (including Facebook/Instagram ads)

4. Legal Basis for Processing (GDPR)

Under GDPR, we process your data based on:

  • Performance of a contract (processing your order)

  • Consent (marketing communications, cookies)

  • Legal obligation (tax, accounting, fraud prevention)

  • Legitimate interests (website improvement, security, advertising)

5. Sharing Your Information

We only share your information with trusted third parties necessary to operate our business, including:

  • Shopify (eCommerce platform)

  • Payment processors (e.g., Stripe, PayPal)

  • Shipping and logistics partners

  • Marketing and analytics providers

These third parties are authorized to use your information only as necessary to perform services for us. We do not sell your personal information.

6. International Data Transfers

As an international business, your information may be transferred outside your country of residence, including to the Netherlands, Australia, and other jurisdictions.

We ensure appropriate safeguards are in place in compliance with GDPR and Australian privacy laws.

7. Data Retention

We retain personal information only as long as necessary to:

  • Fulfil the purposes outlined in this policy

  • Comply with legal and accounting obligations

  • Resolve disputes and enforce agreements

8. Your Rights (GDPR & Australia)

You have the right to:

  • Access your personal information

  • Request correction or updates

  • Request deletion of your data

  • Withdraw consent at any time

  • Object to certain processing activities

  • Request data portability

Australian customers also have rights under the Australian Privacy Act 1988 and Australian Consumer Law.

To exercise your rights, contact us at ozessentialsau@gmail.com.

9. Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Enable website functionality

  • Analyze traffic and usage

  • Improve user experience

  • Deliver personalized advertising (including Facebook/Instagram ads)

You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect website functionality.

10. Advertising & Tracking (Meta/Facebook Ads)

We may use your personal information and website activity to deliver personalized ads on platforms such as Facebook, Instagram, and other social media networks. This may include:

  • Using cookies, pixels, or similar technologies to track activity on our website

  • Creating audience segments for advertising purposes

  • Measuring the effectiveness of our campaigns

You can manage or opt out of personalized advertising via:

11. Data Security

We implement reasonable technical and organizational measures to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

12. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external sites.

13. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our business, legal requirements, or technology. Updates will be posted on this page with a revised “Last updated” date.

14. Contact Us

For questions, concerns, or requests regarding this Privacy Policy, contact us at:

📧ozessentialsau@gmail.com